Experience ultimate flexibility with FlexxDesktop – use your hardware or ours, any broker, cloud, or hypervisor. Enjoy seamless automation and self-healing with a DaaS offering that transforms your user experience.
19%
of tickets fix themselves automatically.
65%
We diagnose problems 65% quicker.
78%
Users get back 78% of the time they would have spent waiting for support.
74%
of support and operations tickets could be automated.
FlexxDesktop gives you the flexibility of cloud with the reliability of on-prem, ensuring workspace availability for anyone, anywhere, anytime. Operate from any cloud, hardware, or broker within a single console, and utilize hyperscale cloud for unmatched agility and flexibility. Forget costly VDI sizing thanks to our transparent pricing, billed monthly.
With centralized management for administrators and end-user line managers to observe and act on their digital workspaces in real-time, FlexxDesktop gives your people the power to identify and resolve issues as they arise and enable automated fixes for common tasks. Cut support-related hours, cost, and frustration.
With FlexxDesktop, benefit from end-to-end, 24/7 monitoring of what matters most to you, with proactive and automated remediation. Break down application performance across users and departments, and leverage proactive capacity management to optimize performance metrics.
FlexxDesktop is the future of flexible and efficient end-user computing. We believe in product quality, continuous engineering development, and user experience excellence.
With Flexxible’s DaaS and VDI solutions, organizations gain the flexibility to efficiently manage hybrid workforces, delivering consistent performance and streamlined operations.
With Flexxible’s security solutions, organizations can effectively protect their IT infrastructure, ensuring a secure and resilient digital environment.
Flexxible’s digital experience management solutions benefit both end-users and IT teams alike. By proactively monitoring user experiences in realtime, Flexxible ensures end-users are working effectively. Support teams can pinpoint exact moments that cause UX dips, enabling them to respond appropriately and improve operational efficiency.
Flexxible’s advanced, automated support solution reimagines IT support as you know it. Improve first line fix rates, reduce resolution times, and cut the number of escalated support tickets.
Flexxible’s auto-remediation solutions detect and resolve IT incidents before they get to users. Leveraging intelligent automation, Flexxible delivers reliable, consistent, and high-performance support, reducing downtime and giving IT teams time back to focus on strategic projects.
Flexxible enables your support teams to assist end users remotely and securely, whether they be attended or not, ensuring help is available to everyone, when they need it.
Flexxible’s end-user, self-help solutions empower employees to resolve IT issues themselves. Independently-minded end-users reduce support workloads and contribute to higher workforce productivity. Ensure faster issue resolution, improve user satisfaction, and streamline IT operations with Flexxible.
Flexxible's Software Asset Management and Inventory solutions empower efficient license and device management, usage tracking, and comprehensive application inventory capabilities. This ensures optimal utilization, reduces costs, and enhances security posture.
Flexxible's solutions are designed with environmental considerations in mind, as we strive to reduce the impact of critical IT services on the planet. By meticulously tracking energy consumption at a micro-level, we assist organizations in achieving their sustainability goals and complying with the latest regulations
Flexxible’s DaaS and VDI solutions, fully integrated with Citrix, provide organizations with the flexibility to manage hybrid workforces efficiently, offering consistent performance and streamlined operations.
Experience ultimate flexibility with FlexxDesktop’s comprehensive suite of DaaS and VDI tools. Use your hardware or ours, any broker, cloud, or hypervisor. Enjoy seamless automation and self-healing with a DaaS offering that transforms your user experience and drives operational efficiency.
Push agent updates to workspaces
Reset, backup and optimize FSLogix profiles
Place machines into maintenance mode
Perform power actions including restart, log off, shutdown and wake on LAN
Perform automated repairs and scripted actions
Support remote users and unattended devices
Connect to users through Windows Remote Assistance
Create dynamic sessions specific to your environment for latency to your datacentres, specific metrics and more
Verify application version compliance
Capture application performance metrics such as CPU, RAM, Network Traffic, IO and GPU
Capture and diagnose adverse performance events
View historical workspace, application and process performance
View events from across your end user computing estate
Gain detailed insights into workspaces including performance, alerts, events, logon performance and security and compliance
Enable management to seamlessly approve and action end user requests
Allow users to provision their own workspaces, increase their resources and request additional resources
Automate your IT operations by allowing end users, operations and line management to access complex IT automation for provisioning, management and more
Run tasks and automation across groups of workspaces or every workspace
Use self-healing scripts to automatically fix issues before they impact your users
Break down the average and total compute cost of running your software
Gain insight into installed application versions across your organisation
See which users are utilizing which applications and where applications are installed but unused
View all software installed across your workspaces
View detailed device compliance with company baselines for security, application versions and more
Track performance impacting events alongside the root cause applications and processes
Gain insight into end user performance through end user experience scoring based on performance and adverse events
Create polls to gather real world end user feedback on digital experience
Gain access to our dedicated team of VDI consultants and architects to design, deploy and scale your environment
A dedicated VDI manager who will manage, maintain and advise on your environment allowing your operations teams to focus on business problems
Get 24/7 proactive support for your environment delivered by our expert consultants
Utilize our dedicated team of infrastructure analysts to grant peace of mind that your infrastructure is performing as expected
Add alerts across your environmenting ensuring you receive prompt notification of any machines that are out of performance bounds
Create dashboards designed to fit in with your business workflows and visualization needs
Utilize data across all of our tools and services in a single pain of glass with fully customizable reports
Monitor your VDI estate with 1000s of sensors and preconfigured templates and thresholds for a true out of the box monitoring experience
Rapidly patch third party applications and remove day zero vulnerabilities from your environment
Automate the remediation of security events and compliance
Unified alerting for workspace security compliance and Anti-Virus and EDR alerting
Centralized reporting of workspace compliance including Anti-Virus, EDR, BitLocker and patching
Report and enforce patch management across your workspace estate through automation
Utilize our validated hardware stack for your environment, providing specialist Hardware-as-a-Service for Desktop-as-a-Service environments
Fully managed and dedicated Desktop as a Service Cloud platform delivered from any of three hundred locations across the globe
* Gartner®, Magic Quadrant™ for Digital Employee Experience Management Tools, Dan Wilson, Tom Cipolla, Stuart Downes, Autumn Stanish, Lina Al Dana, 26 August 2024 **Gartner®, Magic Quadrant™ for Desktop as a Service, Stuart Downes, Eri Hariu, Mark Margevicius, Craig Fisler, Sunil Kumar, 16 September 2024
GARTNER® is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT™ is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner® does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner® research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner® disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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