End User Self-Help
Flexxible’s end-user, self-help solutions empower employees to resolve IT issues themselves. Independently-minded end-users reduce support workloads and contribute to higher workforce productivity. Ensure faster issue resolution, improve user satisfaction, and streamline IT operations with Flexxible.
Imagine how much time you could save if your users could solve their most simple requests themselves?
Flexxible’s advanced end-user, self-help solutions empower employees to independently resolve IT issues, reducing support demands. With intelligent tools to ensure fast issue resolution, you’ll benefit from improved user satisfaction and streamlined IT operations across all environments.
Empower users to resolve common IT issues independently
Flexxible’s solutions empower organizations to enhance productivity by enabling self-service for common IT issues. Employees can quickly resolve their own problems, reducing IT overheads and relieving pressure on support teams. With faster issue resolution, IT operations are smoother and end-users work more effectively.
Increase User Productivity
No more waiting for IT support. Enable employees to quickly resolve common IT issues on their own, minimizing disruptions and increasing their productive output.
Reduce IT Support Workload
By empowering users to handle routine issues independently, self-help solutions significantly reduce the volume of support tickets, freeing up IT teams to focus on more complex and strategic tasks.
Enhance User Satisfaction
Providing users with the tools to solve their own problems enhances their overall working experience and satisfaction. Workforce empowerment has a positive impact on company culture, and cultivates a more positive perception of organizational IT services.
Faster Issue Resolution
What’s your process for submitting and processing support tickets? We’ll beat it. Self-help solutions provide immediate assistance for common issues, ensuring that they’re resolved at speed, improving operational efficiency and minimizing downtime.
The ultimate solutions for managing and optimizing your workspaces
FlexxClient
FlexxClient unifies the management and monitoring of all workspaces, virtual or physical. Leverage automation, empowering your IT teams to drive daily positive outcomes, monitor user experience, and enable self-healing.
Integration and Business Flows
Observability
Remote Support
Maintenance and Inventory
Analytics, Conectors, and Data
Automation and Remediation
AI
FlexxSecurity
IT management and monitoring meets endpoint security. By combining automation, observability, and security, FlexxSecurity empowers your organization to prevent and respond to attacks. FlexxSecurity also provides OS patching and application updates, maintaining security compliance across all endpoints.
AI based EDR integrated with DEX
Integration and Business Flows
Observability
Remote Support
Maintenance and Inventory
Analytics, Conectors, and Data
Automation and Remediation
AI
FlexxDesktop
Experience ultimate flexibility with FlexxDesktop, recognized in the Gartner Magic Quadrant for DaaS in 2023. Use your hardware or ours, any broker, cloud, or hypervisor, to create the ideal Desktop as a Service offering. With its integrated management and monitoring tools, organizations can leverage automation and self-healing capabilities to deliver the best user experience possible.
Analytics, Conectors, and Data
AI
Remote Support
Maintenance and Inventory
Automation and Remediation
Integration and Business Flows
Observability
Workstation Virtualization and Advanced Monitoring
FlexxBeat
Use AI to identify users requiring attention, understand what they need, and support their adaptation to the new era of work hybridization.
Analytics, Conectors, and Data
AI
FlexxClient
FlexxClient unifies the management and monitoring of all workspaces, virtual or physical. Leverage automation, empowering your IT teams to drive daily positive outcomes, monitor user experience, and enable self-healing.
Integration and Business Flows
Observability
Remote Support
Maintenance and Inventory
Analytics, Conectors, and Data
Automation and Remediation
AI
FlexxSecurity
IT management and monitoring meets endpoint security. By combining automation, observability, and security, FlexxSecurity empowers your organization to prevent and respond to attacks. FlexxSecurity also provides OS patching and application updates, maintaining security compliance across all endpoints.
AI based EDR integrated with DEX
Integration and Business Flows
Observability
Remote Support
Maintenance and Inventory
Analytics, Conectors, and Data
Automation and Remediation
AI
FlexxDesktop
Experience ultimate flexibility with FlexxDesktop, recognized in the Gartner Magic Quadrant for DaaS in 2023. Use your hardware or ours, any broker, cloud, or hypervisor, to create the ideal Desktop as a Service offering. With its integrated management and monitoring tools, organizations can leverage automation and self-healing capabilities to deliver the best user experience possible.
Analytics, Conectors, and Data
AI
Remote Support
Maintenance and Inventory
Automation and Remediation
Integration and Business Flows
Observability
Workstation Virtualization and Advanced Monitoring
FlexxBeat
Use AI to identify users requiring attention, understand what they need, and support their adaptation to the new era of work hybridization.
Analytics, Conectors, and Data
AI
Make the most of your IT investments with Flexxible
Discover the Flexxible advantage. Enhance operational efficiency, reduce IT overheads, drive significant ROI.
74%
Automate 74% of support and operations tickets.
19%
Reduce downtime: 19%of tickets fix themselves automatically.
65%
We diagnose problems 65% quicker.
78%
Boost productivity: users get back 78% of the time they would have spent waiting for support.
Empowering Healthcare providers with digital flexibility and security
By using a combination of automation, monitoring, support and observability tools, we enable an out-of-the-box mature EUC strategy with a proven ROI model for boosting productivity, reducing support overhead, and increasing first line fix rates.
Empowering Enterprises Worldwide Through Innovative Technology
Founded in 2008 in Spain, Flexxible is a multinational company with offices across several countries including Spain, the United Kingdom, the United States, Brazil, and India. Our products have earned recognition in the 2023 Gartner Magic Quadrant and by IDC as innovators in Virtual Client Computing 2023. They are deployed across more than 600,000 endpoints, spanning a wide range of businesses. Our mission is to empower enterprises to harness the potential of end-user computing, providing them with the confidence, knowledge, and capability to leverage technology in a way that suits their needs effectively.
Trusted by the world's leading providers:
Frequently Asked Questions
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How do you manage and give support to an increasingly complex, distributed, hybrid workforce?
Do you have the visibility of ALL your organizations endpoints in one location?
Can you ensure 100% of your endpoints are patched, and when necessary, make it happen with just a few clicks?
What do our current customers achieve with FlexxSecurity?
* Gartner®, Magic Quadrant™ for Digital Employee Experience Management Tools, Dan Wilson, Tom Cipolla, Stuart Downes, Autumn Stanish, Lina Al Dana, 26 August 2024 **Gartner®, Magic Quadrant™ for Desktop as a Service, Stuart Downes, Craig Fister, Sunil Kumar, Eri Hariu, Mark Margevicius, Tony Harvey, 5 September 2023
GARTNER® is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT™ is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner® does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner® research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner® disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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