La avanzada solución de soporte automatizado de Flexxible reimagina el soporte de TI tal y como usted lo conoce. Mejorar las tarifas fijas de primera línea, reducir los tiempos de resolución y reducir el número de tickets de soporte aumentado.
Las soluciones de soporte automatizado, avanzadas y líderes en la industria, Flexxible anuncian rápidamente y resuelven problemas comunes de TI. We empower organizations to streamline IT operations, enhance efficiency, and reduce costs. By delivering consistent and fast support, your users benefit from an unparalleled working experience and improved productivity, and your organization benefits from increased flexibility and agility.
Mejora drásticamente tus primeras tarifas fijas de líneas, aliviando la presión sobre tus equipos de soporte. Con Flexxible, usted puede ofrecer un soporte rápido y consistente, mejorando la satisfacción del usuario, y escala para satisfacer las crecientes demandas de su organización, todo al mismo tiempo que mejora la eficiencia y reduce los costes. ¿Cómo es eso para una entrega de un servicio de TI fiable y sin fisuras?
El soporte automatizado, avanzado y avanzado, facilita la resolución de problemas comunes de TI. Al diagnosticar y corregir automáticamente los problemas, reduce la carga de trabajo en tus equipos de soporte de TI y dales tiempo de vuelta para centrarse en tareas más complejas y críticas de la organización.
Liberando a equipos de asistencia de alto nivel de manejo de problemas de rutina les permite a centrarse en problemas más complejos y estratégicos. Esta asignación óptima de recursos de asegura que los desafíos críticos de TI reciban la atención que necesitan, así como reducir los costos de escalada.
Potenciar a los equipos de apoyo de L1 para resolver de forma segura una gama más amplia de problemas mejora sus habilidades y conocimientos. Este aprendizaje y experiencia continuos pueden llevar a una fuerza de trabajo de soporte de TI más capaz y versátil.
Los sistemas avanzados de soporte automatizado son altamente escalables, por lo que su organización puede manejar mayores demandas de soporte sin un aumento proporcional de los recursos requeridos. A medida que crece la organización, los sistemas automatizados pueden adaptarse fácilmente a administrar un mayor volumen de solicitudes de soporte. Garantiza una calidad de servicio consistente, por mucho que lo necesite.
FlexxClient unifies the management and monitoring of all workspaces, virtual or physical. Leverage automation, empowering your IT teams to drive daily positive outcomes, monitor user experience, and enable self-healing.
Integration and Business Flows
Observability
Remote Support
Maintenance and Inventory
Analytics, Conectors, and Data
Automation and Remediation
AI
IT management and monitoring meets endpoint security. By combining automation, observability, and security, FlexxSecurity empowers your organization to prevent and respond to attacks. FlexxSecurity also provides OS patching and application updates, maintaining security compliance across all endpoints.
AI based EDR integrated with DEX
Integration and Business Flows
Observability
Remote Support
Maintenance and Inventory
Analytics, Conectors, and Data
Automation and Remediation
AI
Experience ultimate flexibility with FlexxDesktop, recognized in the Gartner Magic Quadrant for DaaS in 2023. Use your hardware or ours, any broker, cloud, or hypervisor, to create the ideal Desktop as a Service offering. With its integrated management and monitoring tools, organizations can leverage automation and self-healing capabilities to deliver the best user experience possible.
Analytics, Conectors, and Data
AI
Remote Support
Maintenance and Inventory
Automation and Remediation
Integration and Business Flows
Observability
Workstation Virtualization and Advanced Monitoring
Use AI to identify users requiring attention, understand what they need, and support their adaptation to the new era of work hybridization.
Analytics, Conectors, and Data
AI
FlexxClient unifies the management and monitoring of all workspaces, virtual or physical. Leverage automation, empowering your IT teams to drive daily positive outcomes, monitor user experience, and enable self-healing.
Integration and Business Flows
Observability
Remote Support
Maintenance and Inventory
Analytics, Conectors, and Data
Automation and Remediation
AI
IT management and monitoring meets endpoint security. By combining automation, observability, and security, FlexxSecurity empowers your organization to prevent and respond to attacks. FlexxSecurity also provides OS patching and application updates, maintaining security compliance across all endpoints.
AI based EDR integrated with DEX
Integration and Business Flows
Observability
Remote Support
Maintenance and Inventory
Analytics, Conectors, and Data
Automation and Remediation
AI
Experience ultimate flexibility with FlexxDesktop, recognized in the Gartner Magic Quadrant for DaaS in 2023. Use your hardware or ours, any broker, cloud, or hypervisor, to create the ideal Desktop as a Service offering. With its integrated management and monitoring tools, organizations can leverage automation and self-healing capabilities to deliver the best user experience possible.
Analytics, Conectors, and Data
AI
Remote Support
Maintenance and Inventory
Automation and Remediation
Integration and Business Flows
Observability
Workstation Virtualization and Advanced Monitoring
Use AI to identify users requiring attention, understand what they need, and support their adaptation to the new era of work hybridization.
Analytics, Conectors, and Data
AI
Descubra la ventaja flexible. Mejorar la eficiencia operativa, reducir las sobrecargas de TI, impulsar un ROI significativo.
74%
Automatizar el 74% de los Tickets de soporte y operaciones.
19%
Reduce el tiempo inactivo: el 19% de los billetes se arreglan automáticamente.
65%
Proclamamos los problemas con un 65% más rápido.
78%
Potenciar productividad: los usuarios recuperan el 78% del tiempo que habrían pasado esperando ayuda.
Utilizando una combinación de herramientas de automatización, monitoreo, soporte y observabilidad, habilitamos una estrategia EUC madura fuera de la caja con un modelo de ROI probado para impulsar la productividad, reducir la sobrecarga de apoyo y aumentar las tarifas fijas de primera línea.
Founded in 2008 in Spain, Flexxible is a multinational company with offices across several countries including Spain, the United Kingdom, the United States, Brazil, and India. Our products have earned recognition in the 2023 Gartner Magic Quadrant and by IDC as innovators in Virtual Client Computing 2023. They are deployed across more than 600,000 endpoints, spanning a wide range of businesses. Our mission is to empower enterprises to harness the potential of end-user computing, providing them with the confidence, knowledge, and capability to leverage technology in a way that suits their needs effectively.
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Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur.
Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur.
Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur.
* Gartner®, Magic Quadrant™ for Digital Employee Experience Management Tools, Dan Wilson, Tom Cipolla, Stuart Downes, Autumn Stanish, Lina Al Dana, 26 August 2024 **Gartner®, Magic Quadrant™ for Desktop as a Service, Stuart Downes, Eri Hariu, Mark Margevicius, Craig Fisler, Sunil Kumar, 16 September 2024
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