A solução de suporte avançado e automatizado da flexibilidade reimagina o apoio a TI como você a conhece. Melhore as taxas fixas da primeira linha, reduza os tempos de resolução e reduza o número de pedidos de suporte escalados.
As soluções de apoio à indústria, avançadas, automatizadas e de liderança flexível rapidamente diagnosticam e resolvem questões de TI comuns. We empower organizations to streamline IT operations, enhance efficiency, and reduce costs. By delivering consistent and fast support, your users benefit from an unparalleled working experience and improved productivity, and your organization benefits from increased flexibility and agility.
Melhore Drasticamente suas primeiras taxas de correção linha, aliviando a pressão sobre suas equipes de suporte. Com Flexível, você pode oferecer suporte rápido e consistente, aumentar a satisfação do usuário, e escala para atender às crescentes demandas de sua organização — tudo isso melhorando a eficiência e reduzindo custos. Como é isso para uma entrega de serviços de TI ininterrupta e confiável?
O apoio automatizado avançado simplifica a resolução das questões comuns de TI. diagnosticando e corrigindo problemas automaticamente reduza a carga de trabalho em suas equipes de suporte de TI e dê-lhes tempo de volta para se concentrarem em tarefas mais complexas e críticas.
Libertar as equipes de suporte de alto nível para lidar com problemas rotineiros permite-lhes que focar em problemas mais complexos e estratégicos. Esta alocação ideal de recursos garante que os desafios críticos de TI recebam a atenção de que precisam, bem como reduzindo os custos de escalada.
Fortalecimento de equipes de suporte L1 para resolver de forma segura uma gama mais ampla de problemas melhora suas habilidades e conhecimento. Este aprendizado e experiência contínuos podem levar a uma mão-de-obra de suporte de TI mais capaz e versátil.
Sistemas avançados automatizados de suporte são altamente escaláveis, então sua organização pode lidar com maiores demandas de suporte sem um aumento proporcional nos recursos necessários. À medida que a organização cresce, os sistemas automatizados podem facilmente se adaptar a gerenciar um volume maior de solicitações de suporte. Qualidade de serviço consistente garantida, por mais que isso seja necessário.
FlexxClient unifies the management and monitoring of all workspaces, virtual or physical. Leverage automation, empowering your IT teams to drive daily positive outcomes, monitor user experience, and enable self-healing.
Integration and Business Flows
Observability
Remote Support
Maintenance and Inventory
Analytics, Conectors, and Data
Automation and Remediation
AI
IT management and monitoring meets endpoint security. By combining automation, observability, and security, FlexxSecurity empowers your organization to prevent and respond to attacks. FlexxSecurity also provides OS patching and application updates, maintaining security compliance across all endpoints.
AI based EDR integrated with DEX
Integration and Business Flows
Observability
Remote Support
Maintenance and Inventory
Analytics, Conectors, and Data
Automation and Remediation
AI
Experience ultimate flexibility with FlexxDesktop, recognized in the Gartner Magic Quadrant for DaaS in 2023. Use your hardware or ours, any broker, cloud, or hypervisor, to create the ideal Desktop as a Service offering. With its integrated management and monitoring tools, organizations can leverage automation and self-healing capabilities to deliver the best user experience possible.
Analytics, Conectors, and Data
AI
Remote Support
Maintenance and Inventory
Automation and Remediation
Integration and Business Flows
Observability
Workstation Virtualization and Advanced Monitoring
Use AI to identify users requiring attention, understand what they need, and support their adaptation to the new era of work hybridization.
Analytics, Conectors, and Data
AI
FlexxClient unifies the management and monitoring of all workspaces, virtual or physical. Leverage automation, empowering your IT teams to drive daily positive outcomes, monitor user experience, and enable self-healing.
Integration and Business Flows
Observability
Remote Support
Maintenance and Inventory
Analytics, Conectors, and Data
Automation and Remediation
AI
IT management and monitoring meets endpoint security. By combining automation, observability, and security, FlexxSecurity empowers your organization to prevent and respond to attacks. FlexxSecurity also provides OS patching and application updates, maintaining security compliance across all endpoints.
AI based EDR integrated with DEX
Integration and Business Flows
Observability
Remote Support
Maintenance and Inventory
Analytics, Conectors, and Data
Automation and Remediation
AI
Experience ultimate flexibility with FlexxDesktop, recognized in the Gartner Magic Quadrant for DaaS in 2023. Use your hardware or ours, any broker, cloud, or hypervisor, to create the ideal Desktop as a Service offering. With its integrated management and monitoring tools, organizations can leverage automation and self-healing capabilities to deliver the best user experience possible.
Analytics, Conectors, and Data
AI
Remote Support
Maintenance and Inventory
Automation and Remediation
Integration and Business Flows
Observability
Workstation Virtualization and Advanced Monitoring
Use AI to identify users requiring attention, understand what they need, and support their adaptation to the new era of work hybridization.
Analytics, Conectors, and Data
AI
Descubra a vantagem flexível. Aumentar a eficiência operacional, reduzir as sobrecargas de TI, impulsionar ROI significativo.
74%
Automatize 74% dos tickets de suporte e operações.
19%
Reduzir o tempo de inatividade: 19% dos tickets se fixam automaticamente.
65%
Diagimos que os problemas são 65% mais rapidamente.
78%
Aumentar produtividade: os usuários voltam 78% do tempo que teriam gasto esperando por suporte.
Usando uma combinação de automação, monitoramento, suporte e ferramentas de observabilidade, nós permitimos uma estratégia adulta da EUC fora da base, com um modelo de ROI comprovado para impulsionar a produtividade, reduzir o apoio acima da cabeça e aumentar as taxas de correção de primeira linha.
Founded in 2008 in Spain, Flexxible is a multinational company with offices across several countries including Spain, the United Kingdom, the United States, Brazil, and India. Our products have earned recognition in the 2023 Gartner Magic Quadrant and by IDC as innovators in Virtual Client Computing 2023. They are deployed across more than 600,000 endpoints, spanning a wide range of businesses. Our mission is to empower enterprises to harness the potential of end-user computing, providing them with the confidence, knowledge, and capability to leverage technology in a way that suits their needs effectively.
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Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur.
Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur.
Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur.
* Gartner®, Magic Quadrant™ for Digital Employee Experience Management Tools, Dan Wilson, Tom Cipolla, Stuart Downes, Autumn Stanish, Lina Al Dana, 26 August 2024 **Gartner®, Magic Quadrant™ for Desktop as a Service, Stuart Downes, Eri Hariu, Mark Margevicius, Craig Fisler, Sunil Kumar, 16 September 2024
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